Refund Policy

Returns Policy

Thank you for shopping at Open With Smile! We value your trust and strive to provide you with the best experience and quality products. If you’re not entirely satisfied with your purchase, we’re here to help.

Returns

• You have 7 days from the date of delivery to initiate a return.

• To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

• Returns are accepted only for damaged, defective, or incorrect items. We do not accept returns for reasons such as change of mind or dislike of the product.

Return Process

To initiate a return, please contact us at:

📧 Email: openwithsmile01@gmail.com
📞 Call/WhatsApp: +91 8080801478

Kindly provide the following details in your email/message:

• Order ID

• Reason for return

• Images of the product (if damaged or incorrect)

Once your return is approved, we will guide you through the return process.

Refunds

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.

• If your return is approved, we will initiate a refund to your original method of payment.

• Refunds may take 5-7 business days to reflect in your account, depending on your bank/payment provider.

Non-Returnable Items

Please note that the following items are non-returnable:

• Products that are used or damaged by the customer

• Personalized or custom-made products

• Items bought during a sale or with a discount code (unless defective)

Need Help?

If you have any questions about our Returns Policy, feel free to contact us at:

📧 openwithsmile01@gmail.com
📞 +91 8080801478

We’re always here to help – and to make you smile 😊